Privacy Policy

Effective Date: July 6, 2025

Website: www.mrhoodclean.com
Email: info@mrhoodclean.com
Phone: 416-557-7779

At Mr. Hood Cleaning, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

1. Information We Collect

We do not automatically collect any personal information from visitors browsing our website. The only time we collect information is when a user submits a request through our website’s contact or quote request forms.

The information collected may include:

• Full name
• Email address
• Phone number
• Business or service location
• Any additional information voluntarily provided in the message field

2. Purpose of Information Collection

We collect and use your personal information solely to:

• Respond to your inquiries or quote requests
• Schedule and deliver our services
• Communicate regarding appointments or service follow-ups
• Process payment for completed work
• Maintain internal records as required by law

We do not collect any unnecessary personal data nor use your information for marketing purposes unless you have explicitly opted in.

3. Confidentiality and Disclosure

All personal information shared with Mr. Hood Cleaning is kept strictly confidential. We do not sell, rent, trade, or share your information with any third-party organizations.

We may share your information internally with our employees or contractors, but only to the extent necessary to:

• Perform the requested service
• Communicate with you effectively
• Process payments or invoices

All employees and contractors are bound by confidentiality agreements and understand their responsibilities under Canadian privacy law.

4. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Your data is stored securely using appropriate administrative, technical, and physical safeguards to prevent unauthorized access, loss, misuse, or alteration.

5. Your Rights

Under Canadian law, you have the right to:

• Access your personal information held by us
• Request corrections to your personal information
• Withdraw consent at any time (subject to legal or contractual restrictions)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at:
Email: info@mrhoodclean.com
Phone: 416-557-7779

6. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of third parties or the content of linked websites. We encourage users to read the privacy policies of any external sites they visit.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please do not hesitate to contact us.

Mr. Hood Cleaning
Email: info@mrhoodclean.com
Phone: 416-557-7779
Website: www.mrhoodclean.com